Welcome to Talkspace

Carelon Behavioral Health including affiliated entities such as Carelon Behavioral Health of California is partnering with Talkspace to bring you convenient online therapy through text, audio, and video sessions as part of your Employee Assistance Program (EAP). Talkspace provides access to a licensed therapist anytime, anywhere and is confidential and secure.

Asynchronous messaging sessions*, as well as live virtual sessions, are available with Talkspace to eligible Carelon Wellbeing members (ages 13+). EAP sessions are offered at no cost to you and are provided by your employer.
Please contact Carelon at your EAP toll free number for questions or other resources.

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Use my Employee Wellbeing Program Benefit 1

Use my Employee Assistance Program (EAP)1

A valid Organization name2 is required to access your benefits at no cost to you

Use my Insurance Benefits

Your Member ID is required to confirm eligibility and cost share
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*With asynchronous sessions, members and therapists do not communicate in real time. Members can send messages at any time and providers will respond during their working hours, 5 days per week.

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Awarded “Best Overall” Mental Health Solution
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Safe & Secure

At Talkspace your privacy and safety are always the first consideration. We go to great lengths to ensure that you and your data are always kept safe and confidential.

Our platform is certified to be HIPAA compliant and your safety is our number one priority. All of your chat data is encrypted on the servers, and all communication between our software and the servers is encrypted.

The Talkspace app requires you to enter your password and allows you to create a unique passcode for extra security. In addition, the app also supports fingerprint recognition on iOS and Android devices.

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Have questions?

We address most common questions on the Talkspace FAQ page.
Do you still need help with a specific issue?
Submit a request form to get answers or share feedback.

We address most common questions on the Talkspace FAQ page.
Do you still need help with a specific issue?
Contact Talkspace at

We address most common questions on the
Talkspace EAP FAQ page
Do you still need help with a specific issue?
Submit a Request
We address most common questions on the Talkspace Employee Wellbeing Solution FAQ and Insurance FAQ pages
Do you still need help with a specific issue?
Contact Talkspace by submitting a support request or chatting with a live agent to get answers, share feedback, or voice a complaint.

Contact Talkspace at

[email protected]

Submit a request form to get answers or share feedback.

to get answers or share feedback.

to get answers, share feedback, or voice a complaint.